.santoli-chat-launcher{position:fixed;right:24px;bottom:96px;width:58px;height:58px;border:0;border-radius:50%;background:#111;color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 12px 28px rgba(0,0,0,.24);z-index:10000;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease}.santoli-chat-launcher:hover{transform:translateY(-2px) scale(1.03);box-shadow:0 16px 32px rgba(0,0,0,.28)}.santoli-chat-launcher svg{width:27px;height:27px;fill:none;stroke:currentColor;stroke-width:1.8}.santoli-chat-badge{position:absolute;top:-3px;right:-3px;width:17px;height:17px;border-radius:50%;background:#25D366;border:2px solid #fff}
.santoli-chat{position:fixed;right:24px;bottom:168px;width:min(360px,calc(100vw - 32px));height:min(560px,calc(100vh - 210px));background:#fff;border-radius:20px;box-shadow:0 24px 70px rgba(0,0,0,.26);z-index:10001;display:none;overflow:hidden;border:1px solid rgba(0,0,0,.08);font-family:'DM Sans',Arial,sans-serif}.santoli-chat.is-open{display:flex;flex-direction:column}.santoli-chat-header{background:#111;color:#fff;padding:17px 18px;display:flex;align-items:center;justify-content:space-between}.santoli-chat-title{display:flex;align-items:center;gap:11px}.santoli-chat-avatar{width:35px;height:35px;border-radius:50%;background:#fff;color:#111;display:grid;place-items:center;font-weight:800;font-size:13px}.santoli-chat-title strong{display:block;font-size:15px}.santoli-chat-title small{display:block;color:rgba(255,255,255,.7);font-size:11px;margin-top:2px}.santoli-chat-close{border:0;background:transparent;color:#fff;font-size:24px;line-height:1;cursor:pointer;padding:4px}
.santoli-chat-body{flex:1;overflow:auto;padding:16px;background:#f4f4f2;scroll-behavior:smooth}.santoli-chat-message{max-width:86%;padding:11px 13px;border-radius:14px;margin:0 0 10px;line-height:1.42;font-size:13px;white-space:pre-line}.santoli-chat-message.bot{background:#fff;color:#222;border-bottom-left-radius:5px;box-shadow:0 2px 8px rgba(0,0,0,.05)}.santoli-chat-message.user{background:#111;color:#fff;margin-left:auto;border-bottom-right-radius:5px}.santoli-chat-options{display:flex;flex-wrap:wrap;gap:8px;margin:4px 0 12px}.santoli-chat-option{border:1px solid #111;background:#fff;color:#111;border-radius:999px;padding:9px 12px;font:600 12px/1.1 'DM Sans',Arial,sans-serif;cursor:pointer;transition:.2s}.santoli-chat-option:hover{background:#111;color:#fff}.santoli-chat-option.primary{background:#111;color:#fff}.santoli-chat-footer{padding:12px 14px;background:#fff;border-top:1px solid #e7e7e7}.santoli-chat-reset{border:0;background:transparent;color:#777;font-size:11px;cursor:pointer;text-decoration:underline}.santoli-chat-whatsapp{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;box-sizing:border-box;background:#25D366;color:#fff!important;text-decoration:none;border-radius:999px;padding:12px 16px;font-weight:700;font-size:13px;margin-top:8px}.santoli-chat-whatsapp:hover{filter:brightness(.95)}
@media(max-width:768px){.santoli-chat-launcher{right:16px;bottom:82px;width:54px;height:54px}.santoli-chat{right:16px;bottom:146px;height:min(520px,calc(100vh - 170px))}}